Better Conversations, Better Decision-making

About This Course

This course draws together interpersonal skills, tried and tested techniques and strategies for change, to help you transform your meetings, and the conversations people have in them, to deliver better decisions.

Level

You will have some experience of participating in meetings and decision-making processes. Whether you're in charge of organising or chairing meetings, or a regular participant, you will learn skills and techniques to help make them better.

Aim

To enable you to dramatically change the quality of your meetings and interactions with organisations, groups and individuals in order to achieve better and more robust decision-making.

Objectives

By the end of the course you will be able to:

>  Share your experience of good and bad conversations and meetings, and draw out practical lessons from your experience 
>  Practice listening and questioning skills to help move the conversation forward 
> 

Compile a checklist of the things that need to be considered before, during and after a meeting 

>  Practice a range of useful techniques for keeping meetings on track, efficient and effective 
>  Develop an action plan to help you put what you've learnt into practice on your return to work 

Indicative Content

>  Preparing for meetings 
>  Role of the meeting chair / facilitator / leader 
>  Ground-rules 
> 

Good listening, good questioning 

>  The purpose of different parts of conversations in meetings 
>  Good practice for decision-making 
>  Providing information and notes from a meeting 

Course Style

We'll use a range of styles and approaches, including building on your experience, drawing on tried and tested models and approaches, small group discussions, and chances to practice different approaches and techniques.

The Environment Council
212 High Holborn
London WC1V 7BF
Ph: 020 7632 0138
Fax: 020 7242 1180
Registered Charity No. 294075

For information or updates please email  training at The Environment Council.